Privacy Policy

POLICY LIMITS

This Policy applies to (collectively referred to as the Rubot.OVH Services): 

  • Rubot.OVH software products: RbTools, Super Twitch God. This also applies to all software products that will be released after the entry into force of this Policy, licensing and other agreements that provide rights to use the Software Products (hereinafter referred to as the Software Products); 
  • Personal account in the secure part of the sites rubotovh   (hereinafter referred to as the Personal Account);   
  • website rubotovh (hereinafter referred to as the Website);  
  • related services and services;
  • requests to technical support, other departments and online chat (hereinafter – Requests); 

If you do not agree with this Policy, do not use the Rubot.OVH Services.

This Privacy Policy does not apply to

  • software not specified above, including integration with Software Products,
  • services of third-party developers or suppliers, platforms, social networks, services that can be accessed through the Rubot.OVH Services or integrated with them, as well as links to them (hereinafter – Third Party Services). For example, when paying, you may be redirected to the payment system website.
  • services of third-party companies that use Rubot.OVH Software Products. In this case, your personal data is processed directly by the site owners. 

Special rules clarifying the provisions of this Policy may be contained in the rules, contracts, regulations that determine the conditions for the provision of the Rubot.OVH Services. You must carefully read and agree to these documents. 

This policy may be translated into various languages. All translations posted on the Site, in the Personal Account, in the Software Products will be recognized as identical. The adoption of a policy in one of the languages ​​does not require its adoption in other languages, unless a special clause is made in such translation.

LEGAL BASIS FOR PROCESSING PERSONAL DATA

The processing of personal data is carried out in accordance with the requirements of the legislation of the Russian Federation (hereinafter referred to as the Applicable Law):

  • the Civil Code of the indian Federation;
  • the Labor Code of the indian Federation;
  • Federal Law of the indian Federation of July 27, 2006 No. 152-FZ “On Personal Data”;

Rubot.OVH processes personal data in accordance with the requirements of the General Data Protection Regulation (GDPR).

HOW DOES RUBOT.OVH USE PERSONAL DATA

Rubot.OVH uses personal data strictly in accordance with applicable law and the purposes for which the data is collected.

When processing personal data, Rubot.OVH proceeds from the following principles:

  • The processing of personal data is carried out on a legal and fair basis;
  • The processing of personal data is limited to the achievement of specific, predetermined and legitimate purposes, and the content and volume of the processed data should not be excessive. It is not allowed to process personal data that is incompatible with the purposes of collection;
  • It is not allowed to combine databases containing personal data, the processing of which is carried out for purposes that are incompatible with each other;
  • Only personal data that meet the purposes of their processing are subject to processing;
  • When processing personal data, the accuracy of personal data, their sufficiency and relevance in relation to the purposes of processing personal data are ensured, and, if necessary, the necessary measures are taken to delete or clarify incomplete or inaccurate data;
  • Storage of personal data for no longer than required by the purposes of processing personal data;
  • Ensuring security against unauthorized or unlawful processing, as well as against accidental loss, damage or destruction.

Personal data is used by Rubot.OVH to:

  1. Fulfillment of mutual obligations of Rubot.OVH and the user on the basis of contracts, conditions for the provision of Rubot.OVH Services.
  2. Compliance with legal requirements. For example, in order to comply with tax laws.
  3. Making payments, managing accounts and administering them, controlling payments.
  4. Protection against copyright infringement, fraud and other unfair behavior. 
  5. Improvements, support, upgrades of Rubot.OVH Services. Such processing is necessary for the prevention and elimination of errors, security, correction of technical problems, analysis and monitoring of use.
  6. Interactions with the user, for example, responses to inquiries and direct contacts regarding the installation, configuration and purchase of the Rubot.OVH Services. For this, the data provided by the user when ordering the Rubot.OVH Services, as well as data from open sources, are used.
  7. Mailing lists and other types of communications. At the same time, Rubot.OVH can send several types of messages (including email, SMS, Messages in your account). System messages are required for the timely fulfillment of Rubot.OVH’s obligations to the user. They are necessary to ensure the functioning of the Rubot.OVH Services. Such notifications include messages about the status of services, payments, password changes and other similar issues. Marketing and promotional communications are only sent if the user has given explicit consent to receive them. You can always set up receiving such messages in your Personal Account.
  8. Conducting research using anonymized data.

When processing data for the purposes specified in paragraphs 1-8 – with the exception of marketing and advertising messages – Rubot.OVH proceeds from the existence of a legitimate legitimate interest.

DATA STORAGE

Rubot.OVH stores the data for the time necessary for the purposes of their collection. Suppose a user has purchased a license for the Software Product for a period of 2 years. Applicable legislation provides for a period for filing claims and lawsuits – 3 years. Thus, Rubot.OVH will store data for the duration of the license agreement (2 years) and for the period for filing claims (3 years), i.e. 5 years in total.

Despite the user’s request to delete information, Rubot.OVH may retain information if it is necessary for legitimate business interests, the performance of obligations and the resolution of disputes. 

Upon reaching the goals of processing or in case of loss of the need to achieve these goals, the data is subject to destruction or depersonalization.

INFORMATION DISCLOSURE

Rubot.OVH discloses information to third parties only in cases provided for by this policy or applicable law, and only to the extent necessary based on the purpose of disclosure.

So, disclosure is allowed:

  • When instructed by the user. In particular, the indication of the user will mean, among other things, the creation by the User of a trustee in the Personal Account and granting him the rights of access to the relevant information. 
  • In order to comply with applicable law. Thus, data can be disclosed if requested by the competent authority.
  • In order to prevent illegal actions, protect the rights and ensure the safety of Rubot.OVH and other persons, protect against claims and lawsuits.
  • When transferring information during the reorganization of Rubot.OVH, as well as concluding agreements on the transfer of rights under contracts. In this case, Rubot.OVH has the right to disclose information to a person acquiring rights under contracts, as well as to a person that is formed as a result of reorganization.
  • Generalized, aggregated and non-personalized data. Rubot.OVH has the right to disclose non-personalized statistical data, for example, about the most frequently used functions of the Software Products. 
  • In other cases, upon obtaining the consent of the user.

SAFETY

In order to protect the data of Rubot.OVH, serious technical and organizational measures are taken. In particular:

  • a person responsible for organizing the processing of personal data has been appointed;
  • approved local acts on the processing of personal data. They establish procedures for the prevention and detection of violations, the elimination of the consequences of such violations;
  • legal, organizational and technical measures are applied to ensure the security of personal data during their processing;
  • periodic checks of the conditions for processing personal data are carried out;
  • employees who are directly involved in the processing of personal data are familiarized with the provisions of the legislation on personal data, including the requirements for the protection of personal data, documents, other internal documents on the processing of personal data.

Rubot.OVH cannot guarantee that information during its transmission over the Internet or during storage will be absolutely protected from intrusions. At the same time, Rubot.OVH uses pseudonymization and data encryption where possible.

AGE RESTRICTIONS

Rubot.OVH does not process personal data of persons under the age of 14.

If you believe that Rubot.OVH may have received personal data from a person who has not reached the age from which he can provide independent consent to processing, please let us know using one of the feedback methods.

POLICY CHANGES

Rubot.OVH has the right to make changes to this policy, taking into account changes in legislation, business processes. All changes are subject to publication on the Rubot.OVH Website. If the changes directly or indirectly affect the rights of users, Rubot.OVH will send notifications to users by e-mail and / or using the Personal Account and Software Products.

RIGHTS OF THE DATA SUBJECT

The User is guaranteed to respect his rights in accordance with the Applicable Law and recognized norms of international law.

The user has the right to:

  • Withdrawal of consent to the processing of personal data (if the processing is based on consent). For example, by agreeing to receive advertising or marketing information, you can always unsubscribe in your Personal Account. 
  • Obtaining information about the processing of personal data. By keeping this policy up to date, Rubot.OVH ensures that you receive reliable information about the data collected, the purposes of processing and other aspects of processing. 
  • Access to information, its updating, change, clarification of information. In most cases, the state of your information is managed in the Personal Account.
  • Right to object to processing. The user has the right to object to the processing of his personal data for direct marketing purposes.
  • Right to restriction of processing. Such a right is allowed only in strictly defined cases, such as, for example, contesting the accuracy of data (during the period of data clarification), establishing the illegality of processing. In the event of a statement on the restriction of processing, Rubot.OVH is not entitled to carry out any kind of processing without the consent of the user. However, without such consent, the processing necessary to defend against claims and claims may take place. 
  • The right to export data, and if technically applicable, to import. Such a right can be exercised by the user at his request in the Personal Account. The data is exported in CSV format.
  • Right to deletion. Rubot.OVH has the right to continue processing data after receiving a request, if this is permitted by applicable law.

Other additional rights may be granted by applicable law.

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